Vendor Spotlight: Building a High-Performing Facility Services Business the Right Way

At Peazy, we work with thousands of vendors across the country, but every now and then, a story stands out for all the right reasons.

Meet Jalen Menefee, a floor care professional whose business is growing fast, not because of shortcuts or flashy marketing, but because of integrity, organization, and a deep respect for doing the job right the first time.

When our team asked for top-performing vendors, Jalen’s name came up immediately. After sitting down with him, it was easy to see why.

From Side Hustle to Serious Business

Jalen didn’t wake up one day and decide to start a floor care company. He grew into it.

He’s been in the floor care world for years, learning the trade alongside family members and picking up experience wherever he could. What started as side work eventually turned into a full-fledged business.

Even today, Jalen balances running his company while teaching high school. That balance gives him a unique perspective on leadership, discipline, and long-term thinking… qualities that show up clearly in how he runs his business.

The Non-Negotiables: Quality, Organization, Availability

Ask Jalen what separates good vendors from great ones, and he doesn’t hesitate.

First: quality and follow-through.
If a job calls for two coats of wax, then two coats go down - no cutting corners, no rushing just to get out faster. Jalen has seen firsthand how shortcuts create bigger problems later, both for clients and for vendor reputations.

Second: organization.
For Jalen, staying organized isn’t optional, it’s the backbone of growth. Knowing where crews are, what’s been completed, what’s coming next, and how each job performs financially is critical to running a reliable operation. As his business has grown, so has his understanding that manual tracking only goes so far. The real key is having the right tools that provide visibility, accountability, and real-time awareness without adding complexity.

Having tools like Peazy allows him to make better decisions, stay responsive to clients, and scale without losing control.

Third: availability.
Facility work doesn’t always follow neat schedules. When a client needs adjustments or urgent help, Jalen makes it happen. That reliability is one of the biggest reasons clients continue calling him back.

Building a Team You Can Trust

One of the biggest challenges for any vendor is finding dependable people. Jalen approaches this carefully.

He started with family, then expanded through trusted personal connections (from former teammates to industry peers across different states). Jalen believes that trust is earned, not assumed. New people work alongside him before ever being sent out solo.

Mistakes happen in any business, but how you respond matters. Jalen believes reputation isn’t about perfection, it’s about accountability. If something goes wrong, he fixes it. No excuses.

That mindset has helped him build long-term relationships and a growing network of vendors who support each other across regions.

Growing Smart, Not Fast

Jalen is clear about his long-term goal: building a multi-million-dollar operation across the Midwest and surrounding states.

But he’s just as clear about how he plans to get there.

Instead of rushing growth, he reinvest funds back into better equipment - tools that improve consistency, speed, and quality. He’s focused on efficiency, knowing that stronger systems today create scalable growth tomorrow.

He’s cautious about debt, realistic about margins, and intentional about timing. Growth, for Jalen is about building something sustainable.

Why Peazy Works for Vendors Like Jalen

Jalen’s approach aligns perfectly with what Peazy is built to support.

Organization. Visibility. Accountability.
Tools that help vendors stay on top of jobs, teams, schedules, and documentation without unnecessary complexity.

Vendors like Jalen don’t need shortcuts. They need systems that respect their professionalism and help them grow without sacrificing quality. That’s exactly what Peazy is here to provide.

Advice for Vendors Just Getting Started

When asked what advice he’d give to new vendors, Jalen keeps it simple:

• Work with people you trust
  
  
• Stay organized from day one
  
  
• Be available and reliable
  
  
• Protect your reputation - it’s everything
  
  

It’s not flashy advice. It’s proven advice.

And it’s working.

At Peazy, we’re proud to spotlight vendors like Jalen. Professionals who take pride in their work, invest in their businesses, and raise the standard for facility services everywhere.

Want to learn how Peazy supports vendors with better tools, visibility, and growth opportunities?

We’d love to show you.

If you are a vendor looking to become a Peazy Pro service provider on our platform, click here.

If you are a business owner, office manager, property manager or are otherwise the person that seeks to find service providers for your business, click here.