FAQ
Here are answers to our most asked questions. If you have one to add, let us know!
hello@peazy.com

Get the answers to your questions here
What’s the difference between Angi (Formally Angie’s List) and Peazy?
Peazy and Angi both provide platforms for customers to connect with service providers. However, there are a few key differences between the two. With Peazy’s easy to use app, you can handle everything from start to finish within the app – no need for phone calls or emails. Peazy puts all your facility needs in one place, so you can schedule multiple services with reliable providers, all in just a few clicks. You can track the progress of your requests from scheduling to billing, all using the app.
With Angi, on the other hand, while you can read reviews and rating of service providers before making a hiring decision, you still have to have offline conversations with each vendor and follow their process for scheduling, communicating and paying. This can be time-consuming and cumbersome for customers who want a more streamlined experience. While both platforms are valuable resources for connecting with providers, Peazy’s app offer a more convenient experience. It’s always easy with Peazy.
How much does it cost?
Peazy does not charge customers any fees for using our platform to connect with service providers. Instead, we receive a small percentage of the transaction fee from the provider once the service is completed. This fee is included in the total cost of the service, so there are no hidden fees or extra charges for customers. Peazy strives to offer competitive pricing for all our services, and we work closely with our providers to ensure that our customers receive high-quality services at fair prices.
When will the Peazy app be available?
We are currently in the process of rolling out the Peazy app in select markets and will be expanding to more locations soon. We encourage you to fill out the survey so we can ensure we are meeting your needs and can notify you first on any updates regarding the app’s availability in your area. Make sure to stay tuned to our website and follow us on our social media channels for the latest news and updates on the Peazy app’s rollout
I don’t own a business so is this for me?
At this time, Peazy specialized in serving commercial customers. Our platform is designed to meet the facility needs of businesses of all sizes, but we find that businesses with spaces that are 50,000 sq ft or less have less options for providers so we tend to serve them more. While we do not currently offer services to individual homeowners or residential addresses, we are continually expanding our platform and exploring new opportunities to meet the needs of all our customers. We encourage you to stay tuned to our website or social media channels for updates. In the meantime, spread the word of Peazy to other business owners, property managers, and office managers who may benefit from our app.
Can I use this on my computer or only through the app?
Peazy’s app is designed to be mobile-friendly, so you can easily access our platform from your smartphone or tablet. However, our platform is also desktop-friendly, and you can access our website from your desktop computer to manage your service requests and payments. We strive to provide a seamless and convenient experience for all our customers, regardless of how they choose to access our platform. Whether you prefer to use our app on-the-go or access our website from your desktop computer, Peazy does it!
What if I already have a trusted vendor that I use?
Peazy’s platform is designed to connect customers with reliable service providers, but we understand that you may already have a trusted vendor that you prefer to work with. In that case, you are welcome to continue working with your trusted vendor outside of Peazy. However, we encourage you to explore our platform and discover the benefits of using Peazy to manage all your facility needs in one place. If you would like to share your vendor’s information with us, we can see if they qualify to be one of our Premiere Providers. We value your opinion and would love your referral, as we are always looking to expand our network of trusted service providers. We thank you for your interest in Peazy and look forward to serving your facility needs in any way we can!
What services will Peazy provide?
Peazy is dedicated to providing a wide range of facility services to meet the needs of businesses of all sizes. Some of the services that we offer include plumbing, electrical work, cleaning services, landscaping and more. We are continually expanding our service offerings to meet the evolving needs of our customers, and we encourage you to stay tuned to our website or social media channels for updates on our service offerings. If you don’t see a service that you need, please email Hello@Peazy.com to suggest the service. We are committed to servicing our customers, and if there is enough demand, we will look into adding the service to our platform.
You aren’t in my area, when will you be coming to different cities?
At this time, Peazy is currently available in select cities and service areas. However, we are continually expanding our platform to reach more cities and customers. We encourage you to enter your zip code on the homepage to see if we service your area, and to fill out the survey to be notified of updates and expansions to new areas. We are committed to providing our hassle-free facility management services to as many customers and vendors as possible, and we look forward to expanding our platform to new areas soon!
Why should I fill out the survey?
We know filling out surveys isn’t exactly the most exciting thing in the world, but trust us – this one is worth it! By taking a few minutes to fill out the survey, you can help us tailor our services to your needs and preferences, and make sure that we’re providing the best possible experience for you. Plus, you’ll be notified of updates and expansions to new areas, and will have the chance to be one of the first to test out the app. So take a much needed break and fill out the survey like the boss you are!
How do you vet your vendors?
At Peazy, we take the vetting process for our vendors very seriously. We believe that our customers deserve to work with only the most reliable and professional service providers in the industry. To ensure that our vendors meet our high standards, we have a thorough vetting process in place that includes background checks, reference checks, and a review of their business practices and credentials. We also require that our vendors provide proof of insurance and any necessary licenses or certifications. Additionally, we encourage our customers to leave feedback and rating for our vendors after each service appointment, which helps us to continually monitor their performance and ensure that they are meeting our expectations.
How can I trust that the job was completed if I’m not on site?
We want to ensure that our customers can trust that their jobs are completed to satisfaction. To achieve this, we have several measures in place, including only working with carefully vetted vendors and clear communication channels to communicate easily with your vendor. Additionally, we have a unique feature that sets us apart – our video-based inspection and approval process. Each vendor is required to submit video footage of the completed work to your job. This process reduces missed requirements and rework items, ensuring that our customers receive high-quality work that meets their expectations.