Here are answers to our most asked questions. If you have one to add, let us know!
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What’s the difference between Angi (Formally Angie’s List) and Peazy?
Peazy and Angi both provide platforms for customers to connect with service providers. However, there are a few key differences between the two. With Peazy’s easy to use app, you can handle everything from start to finish within the app – no need for phone calls or emails. Peazy puts all your facility needs in one place, so you can schedule multiple services with reliable providers, all in just a few clicks. You can track the progress of your requests from scheduling to billing, all using the app.
With Angi, on the other hand, while you can read reviews and rating of service providers before making a hiring decision, you still have to have offline conversations with each vendor and follow their process for scheduling, communicating and paying. This can be time-consuming and cumbersome for customers who want a more streamlined experience. While both platforms are valuable resources for connecting with providers, Peazy’s app offer a more convenient experience. It’s always easy with Peazy.
How much does it cost?
Peazy does not charge customers any fees for using our platform to connect with service providers. Instead, we receive a small percentage of the transaction fee from the provider once the service is completed. This fee is included in the total cost of the service, so there are no hidden fees or extra charges for customers. Peazy strives to offer competitive pricing for all our services, and we work closely with our providers to ensure that our customers receive high-quality services at fair prices.
When will the Peazy app be available?
The Peazy app is available in the app store now. You can download it, set up a profile, and get started! Click Download the App at the bottom of this page. If you are looking for enterprise solutions for your business, please check out our Enterprise page for more information.
I don’t own a business so is this for me?
At this time, Peazy specializes in serving commercial customers. Our platform is designed to meet the facility needs of businesses of all sizes, but we find that businesses with spaces that are 50,000 sq ft or less have less options for providers so we tend to serve them more. While we do not currently offer services to individual homeowners or residential addresses, we are continually expanding our platform and exploring new opportunities to meet the needs of all our customers. We encourage you to stay tuned to our website or social media channels for updates. In the meantime, spread the word of Peazy to other business owners, property managers, and office managers who may benefit from our app.
Can I use this on my computer or only through the app?
Peazy’s app is designed to be mobile-friendly, so you can easily access our platform from your smartphone or tablet. However, our platform is also has a desktop version including a full dashboard feature for those with multiple locations. We strive to provide a seamless and convenient experience for all our customers and vendors, regardless of how they choose to access our platform. Whether you prefer to use our app on-the-go or access our website from your desktop computer, Peazy does it!
What if I already have a trusted vendor that I use?
Peazy’s platform is designed to connect customers with reliable service providers, but we understand that you may already have a trusted vendor that you prefer to work with. In that case, you are welcome to invite your vendor onto the platform so you can manage all of your locations in one place. We value your opinion and would love your referral, as we are always looking to expand our network of trusted service providers. We thank you for your interest in Peazy and look forward to serving your facility needs in any way we can!
What services will Peazy provide?
Peazy is dedicated to providing a wide range of facility services to meet the needs of businesses of all sizes. Some of the services that we offer include recurring or one-time janitoral services, window cleaning, carpet cleaning, and more. We are also working on adding in plumbing, electrical work, landscaping, snow removal, and more. We are continually expanding our service offerings to meet the evolving needs of our customers, and we encourage you to stay tuned to our website or social media channels for updates on our service offerings. If you don’t see a service that you need, please email Hello@Peazy.com to suggest the service. We are committed to servicing our customers, and if there is enough demand, we will look into adding the service to our platform.
You aren’t in my area, when will you be coming to different cities?
At this time, Peazy is currently available in select cities and service areas. However, we are continually expanding our platform to reach more cities and customers. If you are interested in services for your business schedule a demo and we will work on building our vendor network in your area. We are committed to providing our hassle-free facility management services to as many customers and vendors as possible, and we look forward to expanding our platform to new areas soon!
Why should I schedule a demo?
We know scheduling demos isn’t exactly the most exciting thing in the world, but trust us – this one is worth it! Not only is our team excited to share what Peazy has to offer, but by hopping on a quick call with them you can help us tailor our services to your needs and preferences, and make sure that we’re providing the best possible experience for you.
How do you vet your vendors?
At Peazy, we take the vetting process for our vendors very seriously. We believe that our customers deserve to work with only the most reliable and professional service providers in the industry. To ensure that our vendors meet our high standards, we have a thorough vetting process in place that includes background checks, reference checks, and a review of their business practices and credentials. We also require that our vendors provide proof of insurance and any necessary licenses or certifications. Additionally, we encourage our customers to leave feedback and rating for our vendors after each service appointment, which helps us to continually monitor their performance and ensure that they are meeting our expectations.
How can I trust that the job was completed if I’m not on site?
We want to ensure that our customers can trust that their jobs are completed to satisfaction. To achieve this, we have several measures in place, including only working with carefully vetted vendors and clear communication channels to communicate easily with your vendor. Additionally, we have a unique feature that sets us apart – our phot and video-based inspection and approval process. As a customer, you can select which jobs or tasks you would like video/photo evidence for and the team on site will have to upload that information prior to completing the task. This process reduces missed requirements and rework items, ensuring that our customers receive high-quality work that meets their expectations.